How can St. George Surgical Center (SGSC) provide surgical services so inexpensively as opposed to other Ambulatory Surgical Centers (ASC’s) and hospitals?
Outpatient Surgery should not be as expensive as it has become. Hospitals have long dictated the surgical landscape and have contributed much to the disparity in pricing. At SGSC, we do not have the extensive layers of administration that a hospital does. Additionally, we have chosen to be efficient in our time and use of resources in order to continue to deliver a high level of healthcare. As a result, we are able to keep costs low by not paying for unnecessary layers of personnel, supplies, or tests. The savings that we are able to realize are simply passed on to our patients and their families.
What if a procedure I need is not listed?
If there is a procedure that is not listed, please contact us and request that it become available. We are continually looking for ways to improve and expand our services, and we are always open to suggestions for procedures otherwise not listed.
What if I have insurance, can I still get the cash price?
If you decide to file insurance, you will not be able to get the cash price. The cash price is for those self-pay patients that make full payment on or before the day of surgery.
How do you come up with one transparent price for surgery?
It’s simple. SGSC-related physicians are committed to a price that is reasonable and fair for their services. With that level of commitment combined with our level of efficiency as an ASC, we are able to combine the surgeon’s fee with the surgery center and anesthesia fee. The cost savings that we are able to realize is then passed on to our patients and their families. We promise you that the price we offer will be some of the most competitive you will find.
Why should I choose an ASC over a hospital?
This is an excellent question that is becoming more commonly asked by patients. Simply stated, an ASC is an excellent example of high quality healthcare at a fraction of the price. It can be difficult to get a hospital to quote you one price for surgery, but we post it online for all patients to see. In terms of quality, one benchmark universally used is the rate of infection. Our reported infection rate is extremely low at 0.042% (two reported cases in 4,714 cases), and in 2013 SGSC had zero reported cases. As well, the same surgeons and specialists that are doing procedures at the hospital, perform procedures here at the ASC because of our record for safety and efficiency. That should tell you that their level of confidence is high in our delivery of healthcare.
If I need an implantable device such as a knee implant or a lens for cataract surgery, how much more will that cost?
We strive for Total Price Transparency. This means that all standard and customary implants, hardware, plates, screws, meshes, slings, and tissues that are a normal and necessary for the surgery, will be included in the listed price. Our goal is for the surgery or procedure price to be as transparent as possible so you as the healthcare consumer can make the most informed decision about your surgery.
Some Surgery Centers advertise “Total Price Transparency”, quoting Cash-Prices for surgical procedures that EXCLUDE implants, hardware, and/or the 23-hour Overnight/Extended stay, resulting in additional hidden costs. St. George Surgical Center’s posted pricing INCLUDE all standard costs associated with your surgery, with no surprises. Our posted price for surgical procedures truly represents Total Price Transparency.
Why is your surgery center posting prices now?
We are posting prices now because we understand the growing frustration by healthcare consumers with the ever increasing costs associated with surgery. More and more healthcare consumers are seeing the necessity to “shop” for healthcare. Although more and more people may purchase insurance, premiums and deductibles are skyrocketing. The healthcare industry is one of the only industries where a service is rendered, and then the cost of that service is disclosed. We believe that we have all the tools necessary to offer an excellent option to consumers that will save money in the long run, and hopefully begin to curb costs for future generations.
How long is pricing for surgery guaranteed?
Our pricing is guaranteed for 90 days. It should be stated that we do not believe in randomly changing our prices. Adjusting prices is done after much thought and analysis. We can promise you that there will be no surprises when it comes to the cost of your surgery.
What if I require multiple procedures, how will that be figured into the price?
There are some surgeries that require multiple procedures. We do our absolute best to price the surgery as the maximum price you will pay. In some cases, this might not be possible until the surgeon has assessed your specific needs. In any case, you as the patient will make the final decision in regards to your care based on your consultation with the surgeon.
Do I get a pre-operative and post-operative visit?
We believe that every patient should receive the most comprehensive care possible. A preoperative and postoperative visit is definitely part of your surgery. Every surgeon wants to know their patient before any surgical procedure is performed. The pre-operative visit is the surgeon’s opportunity to get to know you and your history thoroughly. As important, the surgeon will need to see you post-operatively. The surgeon will determine when your post-operative visit will be, based on different factors. If additional visits are needed, that will need to be worked out with the surgeon on a case-by-case basis, and may be an additional fee to be worked out with the physician.
If I need lab tests, who pays for those services?
Lab tests are an additional cost. We do not believe in unnecessary tests and labs. Rest assured that those labs and tests ordered are the minimum needed to ensure your safety. Because there are different surgeons requiring different labs for various procedures, it is impossible to include this in our price. Since labs are needed for all patients to a certain degree, we will make sure that you know how much they will be.
Can I recommend a specialist?
Yes you can recommend a specialist. Some of our surgeons are well known outside of our community and come highly recommended through word of mouth. Since most of our specialists have specific days for surgery, please be sure that the day you schedule is one that your surgeon is performing surgeries.
What forms of payment do you accept and who do I pay?
We accept cash, cashier’s check, Health Savings Accounts (HSA’s), and all major credit cards. We can also connect you with Care Credit, a third party provider that provides medical financing. In order to honor our low cash price, full payment must be received before services are rendered. This allows us to keep our prices as low as possible without the costs associated with collecting payment.
Do you provide overnight services in case of an extended stay?
Yes. We are the only ASC in Southern Utah that has a 23-hour Overnight/Extended-Stay area. If your surgery requires more than a one night stay, we have partnered with certified acute care and rehabilitation facilities in the area that can accommodate your needs for a fair and reasonable cost.
How long will I have to recover?
This depends on the surgery and the surgeon. Your surgeon will give you an estimated recovery time based on the surgical procedure performed.
Do you provide travel accommodations?
Although we do not provide actual accommodations, we would be more than happy to help you with suggestions for accommodations. We have great relationships with local hotels, businesses, and we would be more than willing to help you with those needs.
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